Pursuant to article Article. 59 Legislative Decree 21/2014, and for hygienic reasons, you may exercise your right of withdrawal only for non-perishable products (eg. Non-food products) that can be put back on the market without any danger to the health of other consumers.
Therefore it is not possible to return food and cosmetic products, of which it is not possible to ensure adequate conservation.
But we encourage you to report any damage to the packages that will be delivered by our shippers. In case the integrity of our packages has been compromised , we will withdraw the products and you will be sent a new supply, as per your order.